Effective date: 1/5/26

Last Updated: 1/5/26

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

Use our website

Make a booking

Make a general enquiry

Stay with us

We are committed to protecting your privacy and handling your data transparently and securely in accordance with: The UK General Data Protection Regulation (UK GDPR) The Data Protection Act 2018 The Privacy and Electronic Communications Regulations (PECR)

1. Who We Are

Herdkind Equine Facilitated Learning Ltd, trading as Winscott Camping

Winscott Lawn, Peters Marland, Torrington, Devon, EX38 8QD

Email: info@winscottcamping.co.uk

Telephone: 07901686967 or 07999931153

We are the data controller of the personal information you provide to us.

2. The Information We Collect

When you make a booking or general enquiry, we may collect:

Your name

Email address

Telephone number

Postal address (if required for booking purposes)

Booking details (dates, pitch type, number of guests)

Vehicle details (required for site management)

Any other information you provide in connection with your enquiry or stay but we only collect information that is necessary to provide our services.

3. How We Use Your Information (reqio

We process personal data for the following lawful purposes:

To Manage Bookings (Contractual Necessity)

Process and confirm bookings

Communicate about your stay

Maintain booking records To Operate Our Business (Legitimate Interests)

Manage the campsite safely and efficiently

Respond to enquiries

Improve our services

Marketing (Consent or Soft Opt-In)

We may occasionally send promotional updates where: You have opted in, or It is permitted under PECR (for example, existing customers with a clear opt-out) You can unsubscribe at any time.

Feedback (Legitimate Interests)

We may contact you after your stay to request feedback.

You can opt out at any time.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

SSL encryption (where applicable)

Password-protected systems

Restricted access to data

Secure storage of booking records

Personal data is retained only as long as necessary for legal and operational purposes.

5. Sharing Your Information

We do not sell or trade personal information.

We may share data where necessary:

With booking system providers

With payment processors

Where required by law

Where third parties process data on our behalf, appropriate agreements are in place.

6. Third-Party Booking Platforms

If you book via a third-party platform, your information will also be processed under their privacy policy.

Please review their policy separately.

7. The Greener Camping Club

As a certificated site of The Greener Camping Club, guests must be members of the Club.

If required, we may share your name and email address with the Club for membership purposes only.

The Club operates its own Privacy Policy.

8. Cookies

Our website may use cookies to:

Ensure proper functionality

Improve user experience

Analyse website usage

Where required, you will be given the option to accept or reject non-essential cookies.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction

Request deletion (where applicable)

Restrict or object to processing

Withdraw consent

We will respond within one calendar month. If you are unhappy with how your data is handled, you may contact the Information Commissioner’s Office (ICO):
 https://www.ico.org.uk

10. Changes to This Policy

We may update this policy from time to time.

The latest version will always appear on this page.